Branche: Medizintechnik, Service Operations, Depot Operations, Distribution, Training Center, Ophthalmologie,
Standort:Heidelberg, Baden-Württemberg

Our client is exclusively dedicated to protecting and improving the vision of millions of people around the world – from birth to old age Bausch + Lomb’s mission is simple but all the more compelling: we help you see better and live better.

Through its Initial Public Offering in 2022, the company achieved sales of 2.8 billion euros for the first time which represents growth of approx. 12% over the previous year’s revenue. Due to further growth, we are looking for YOU for our Technical Service Surgical as soon as possible as an experienced

Head of Technical Service Operation Center (TSOC) EMEA – f/m/d

Your tasks

  • Management of the Technical Training Center as well as the Technical Service Depot Operation
  • Organization and provision of Second Level Support for the EMEA field service
  • Active support and control of the process management
  • Management of the spare parts distribution

Your profile

  • BSc in science/engineering or comparable education with strong technical background
  • At least 10 years of field service experience, including 5 years in a management position with service operations and technical service experience
  • Very good knowledge of international standards in the regulated environment of medical technology regarding processes, requirements, quality, manufacturing and sales)
  • Strong analytical as well as problem solving skills and the ability to focus on both details and fast execution
  • Strong communication skills across all levels and stakeholders 
  • Excellent written and spoken German and English language skills

The offer

Bausch + Lomb offers a very interesting, future-oriented work environment, a competitive salary, an international team within a renowned global player and the professional benefits of an environment that supports your development and recognizes your performance.

If this role appeals to you and you can show us how you have already successfully fulfilled a similar role, we look forward to receiving your application in English

Dr. Stefanie Degenhartt

+49 160 58 600 63

Thomas Klauder

+49 172 6520794